We listen
We offer people time to be listened to
Listening is a very powerful tool for building relationships, influencing behaviours, creating change.
As we listen to people we seek to understand and in so doing we check our understanding, reflecting it back to the speaker.
Giving time to speakers also enables them to find their voice, to feel, to speak out, to think about what they feel, to hear themselves speaking.
Our conversations let people hear themselves and consider what they think, to change their thinking, to contemplate changing their behaviour.
Our conversations allow people to know their story, to understand themselves, to feel ownership and engagement.
Our conversations can be life changing.
We enable
We offer people tools to create change
Our listening enables people to take ownership and responsibility for their own change and development.
Sometimes we help people simply to understand their situation.
Sometimes creating capability for change involves improving people's skills, it can simply be the skills for survival, for coping with a challenging situation, and sometimes we share new or improved skills to help people to succeed and prosper.
We unlock potential.
We facilitate
We support people through change
Stress often comes from decisions that are outstanding, not yet taken, poorly made, not seen through or acted upon.
Stress comes when the wrong decision or wrong choice is made. Sometimes, decisions that have been made create unnecessary conflict or unintended consequences.
We can help people make better decisions.
People will usually make the correct decision for themselves. By facilitating an individual's ownership of their decision making, supported by their own increased self awareness, people make better decisions.
Our clients' decisions 'stick' better because they own them.